Intelligent contact centers: Aragon names Cisco a leader for Webex Contact Center
For the fourth straight year, Aragon has positioned Cisco with its Webex Contact Center solution as a leader among the major intelligent contact center providers.
Read Aragon’s report now to learn about how the cloud-based Webex Contact Center supports a growing array of digital channels with its robust and intuitive drag-and-drop customer journey flow builder. Also, read about the significant focus on AI and automation, and flexible support for on-premise, hybrid, and SaaS cloud offerings.
The Aragon Research Globe™ for the Intelligent Contact Center, 2022
Download Report
Copyright © 2022 Aragon Research Inc. And/or its affiliates. All rights reserved. Aragon Research and the Aragon Research Globe are trademarks of Aragon Research Inc.
Aragon Research does not endorse vendors, or their products or services that are referenced in its research publications, and does not advise users to select those vendors that are rated the highest. Aragon Research publications consist of the opinions of Aragon Research and Advisory Services organization and should not be construed as statements of fact. Aragon Research provides its research publications and the information contained in them "AS IS," without warranty of any kind.
