A 304% ROI and better customer experience? It’s True.
Forrester Consulting conducted a Total Economic Impact™ (TEI) study to determine the cost savings and business benefits enabled by Webex Contact Center. Based on a composite organization, they concluded that Webex Contact Center delivered a 304% ROI and improved contact center operations over a three-year period.
Read the details of their findings to learn more about how Webex Contact Center can significantly enhance your organization.
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