Amplifon Foundation
Bridging isolation with Cisco and Webex.
How the Amplifon Foundation used Cisco devices to combat isolation and improve the lives of elderly residents worldwide.
Products
|
WEBEX SUITE
-
MeetingsVideo conferencing and screen sharing
-
EventsIn-person and hybrid event management
-
CallingCloud calling and phone system
-
Video MessagingVideo messaging and screen recording
-
MessagingGroup messaging, chat, and file sharing
-
PollingInteractive Q&A, quizzes, and polling
-
WebinarsLarge meeting and virtual event hosting
-
WhiteboardingDigital co-creation and brainstorming
WORKSPACES
-
Collaboration Devices
Explore AI-powered devices for any space.
-
Workspace Designer
Design your own meeting room.
-
Workspaces
Get blueprints for incredible outcomes.
CUSTOMER EXPERIENCE
-
AI Agent
Dynamic AI interactions that lead to customer resolutions
-
Cloud Contact Center
Intelligent, digital to human customer interactions
-
AI Assistant for Contact Center
Empower agents, supervisors, and customer-facing teams with AI
-
CPaaS
Communications platform for automating customer journeys
-
Workforce Optimization
Optimize agent performance and customer satisfaction
Devices
|
COLLABORATION DEVICES
Solutions
|
USE CASES
CROSS-PLATFORM
Resources
|
APP INTEGRATIONS
Connecting communities and improving well-being
Webex technologies empowered the Amplifon Foundation to connect elderly residents, foster engagement, and improve quality of life in nursing homes.
A global health crisis
Elderly residents in nursing homes were cut off from their families, risking emotional and cognitive decline.
Human-centered technology
Cisco Desk Pros and Room Kits enabled meaningful connections, tailored activities, and immersive experiences.
Improved well-being and engagement
40% boost in residents' well-being and a positive shift in attitudes toward technology.
Webex drives human connection at the Amplifon Foundation.
Webex solutions empowered the Amplifon Foundation to overcome isolation and create meaningful interactions for nursing home residents worldwide.
Seamless connection
Cisco Desk Pros created an immersive communication experience, allowing elderly residents to interact with loved ones as if they were in the same room.
Social experiences
Room Kits enabled nursing home residents to participate in enriching activities, from yoga classes to virtual travel, fostering mental and emotional engagement.
Simplified management
Control Hub allowed Amplifon to manage devices, ensuring seamless operation and a focus on resident well-being.
Amplifon Foundation fosters connection with Cisco.
Cisco works toward human connection and pushes to make people heard, seen, engaged, and connected, and that’s exactly what we want to do.
Maria Cristina Ferradini, Managing Director of the Amplifon Foundation
Because it’s so simple and easy to use, they start to forget there’s a technology behind it all and they can focus solely on the human connection. For them, it’s a real magic moment.
Valeria Franco, Manager
I think Cisco has two key factors. The first is the humanity of its people, and the second is the quality of its technology. Together, they make Cisco an extraordinary partner, and we’d like to partner with Cisco for a very long time.
Maria Cristina Ferradini, Managing Director of the Amplifon Foundation
1 / 3
Enabling human connection
The Amplifon Foundation leveraged Cisco and Webex technologies to enhance well-being, foster inclusion, and redefine nursing home experiences.
Immersive communication tools
Cisco Desk Pros and Room Kits enabled seamless interactions between residents and their loved ones.
Engaging, tailored activities
Virtual travel, art therapy, and yoga sessions enriched residents’ lives and reduced isolation.
Global impact and measurable results
The Ciao! project expanded to 250+ nursing homes, improving well-being by 40% and changing attitudes toward technology.
