Aozora Bank
How Aozora Bank powers enhanced hybrid work with Webex Calling.
Discover how Webex Calling empowers Aozora Bank to innovate and thrive in the hybrid work world.
Powering enhanced hybrid work with Webex Cloud Calling.
With the growth of hybrid work, Aozora Bank needed to update its on-premises phone system with cloud calling that integrated with meetings, messaging, and more.
Challenges
With the massive increase in remote work, Aozora Bank found their current on-premises phone solution wasn't enough to keep their team connected.
Solutions
Aozora Bank implemented Webex Calling to enable users to collaborate from anywhere, integrate with Webex Meetings, Webex Messaging, and Cisco Devices, and take a phased approach to migration.
Results
Aozora Bank now enables flexible hybrid work with Webex Calling, adding the cloud calling system to the bank's existing VoIP platform built with Cisco Unified Communications Manager.
Enhancing customer experience with powerful cloud calling.
Aozora Bank leverages Webex Calling for enhanced collaboration and innovation.
A flexible cloud calling solution
Flexible options allow users to choose phone numbers and calling plans freely. Employees can make calls from any location and any device, resulting in better hybrid collaboration.
Reduced costs
Webex Calling enables a new “bring your own device” (BYOD) approach, removing the need for business smartphones and reducing the operational load and cost of managing terminals.
Seamless migration and integration
Webex Calling allows a phased migration to the cloud and seamless integration with Webex Meetings and other devices.
Custom settings foster work-life balance
Personalized settings help employees adopt the BYOD policy without the concern of overwork.
Superior communication platform supports business transformation.
“Cisco is the de facto standard for network and communication products, and we have confidence in what they do as a reliable provider throughout our long business relationship.”
“From the management perspective, BYOD can reduce the operation and procurement cost of the terminals since all we need is the application. It also offers the benefits of FMC, including free-of-charge internal calls.”
“The services seemed like a solution for the challenges we've had and [provided] an ideal telephone platform with advanced features, eliminating the constraints on the lines and locations. We've been working with Cisco and have confidence in what they do.”
“Our growth will be accelerated by going digital and collaborating as a team across divisions and corporations. We are renewing our communication platform to accomplish this.”
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